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COVID-19 Information for Families

APEX is a family-focused company, and the health and safety of your family and our team members has always been our highest priority.

Given the spread of the coronavirus, also known as COVID-19, we want to be clear about measures APEX has had in place, as well as additional safeguards we have recently enacted, to prevent the spread of contagious diseases.

APEX will continue to follow the guidance of both the CDC (https://www.cdc.gov/) and the MA Department of Public Health (https://www.mass.gov/orgs/department-of-public-health) for determining whether our staff, your child, and those living in your household remain fit for service.

If you or any other person living in your home falls within one or more of these four categories below that you cancel sessions. Our staff will also be following this same guidance to ensure they are fit for providing services. 

  1. Have a fever (100.3 degrees or higher) or new respiratory symptoms such as cough, shortness of breath, or sore throat
  2. Have traveled to a COVID-19 affected area (outside of the US) under travel advisory in the past 14 days
  3. Have come in close contact with a person (live with or have been within 6 ft of for over 15 minutes) diagnosed with COVID-19 in the past 14 days
  4. Have been diagnosed with COVID-19 or told by a healthcare provider that you may have COVID-19

It is critical to maintain open lines of communication.  We expect our clients to contact their supervisor immediately if  they answer “yes” to any of these questions.

 In addition, we ask that you and your family members agree to follow the current MA Department of Health guidance on COVID-19 Prevention and Treatment located on their website: https://www.mass.gov/info-details/covid-19-prevention-and-treatment#prevention

If services are being rendered in the home, the space in which the client and clinician will be using, must be thoroughly sanitized with disinfectants before and after each session, to include the restroom that the technician will be using.

The CDC has published the following guidelines: https://www.cdc.gov/coronavirus/2019-ncov/prepare/cleaning-disinfection.html

Our team members are equally attentive to their own health and are trained to cancel sessions if they exhibit any of the above symptoms of a contagious disease. Since the outbreak of COVID-19, we have instructed all team members to adopt the preventive actions published by the CDC to protect themselves and others from COVID-19 and other contagious diseases. On May 18, 2020 the guidelines around Phase One of the reopening of Massachusetts was published. According to the guidelines, in-home service providers will be required to wear facial coverings effective May 25, 2020 in accordance with the Department of Health standards and guidance. 

We encourage you to visit www.coronavirus.gov so that you and your family members can learn and adopt the preventive measures.

APEX is monitoring the latest information about COVID-19 each day, while paying strict attention to the guidance provided by the Center for Disease Control (CDC), as well as other national, state and local health agencies. As needed, we will update families, team members and others about our response to the outbreak.

Please review the following links to learn how APEX is keeping families and staff safe while providing medically necessary ABA therapy:

APEX Control plan

Staying safe at work

Employer safety precautions being taken

Compliance attestation